Returns
We totally understand that sometimes things don’t quite work out. We’re here to help you with our easy and smooth returns process.
Our customer care hours are Monday to Friday, 9am–5pm (UK time), excluding bank holidays. We’re a small, passionate team and we aim to respond to all order-related queries within 1–2 working days.
1. Eligibility
Return Window & Locations
2. Return Process
How to Initiate a Return
3. Return Fees
What you’ll be charged for returns
4. Refund Options
How you’ll get your money back
5. Exchange Process
Want a different size or style?
6. Policy Updates & Contact
Stay informed & reach out
Returns
Our customer care hours are Monday to Friday, 9am–5pm (UK time), excluding bank holidays. We’re a small, passionate team and we aim to respond to all order-related queries within 1–2 working days.
1. Eligibility
2. Return Process
3. Return Fees
4. Refund Options
5. Exchange Process
6. Policy Updates & Contact
